Overview
"It will help you;
Learn the basics of grammar, spelling and punctuation as they apply to business letters
Develop the skills necessary to write letters that get results
Develop the ability to create clear, concise and targeted business documents for effective impact
Express yourself persuasively using plain English and the right tone
Develop accuracy, brevity and clarity and ensure that the right tone and style is adopted when writing business letters
Ensure the 'look' of the letter is right
Plan and sequence a letter effectively
Produce your first draft quickly
Develop the skills needed to write letters in response to complaints and learn how to write letters for results.
You will get a Workbook with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace."
